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Tips for buyers
Tips for buyers

See our recommendations to help your purchase go smoothly

Law W avatar
Written by Law W
Updated over a year ago

Shop smart

  • Take a good look at the photo, description, and condition of anything you’re interested in. The photo should show the actual item for sale, not a catalog photo.

  • If anything’s unclear or you want more details, tap Chat to message the seller.

  • Read reviews of similar items online so you know what to expect.

Connect with sellers

  • Read the seller’s profile to get to know more about them, see the ratings and badges they’ve earned, and take a look at their other listings.

  • Use Sellwild's chat messaging system to ask about items you like, or to make arrangements to buy and meet up for a local purchase.

  • If you want a closer look at something before you offer, message the seller to ask them to add an additional photo to the listing. Let them know if there are particular details you’d like to see.

  • We strongly recommend not exchanging personal information. Communicating outside of Sellwild makes it more difficult for us to protect your information and puts you at greater risk of fraud and other security issues.

For Local Pickup, Meet and pay

  • We recommend meeting at a public location like a cafe or shopping mall.

  • If you are purchasing a large item, bring a friend to help lift.

  • When you’re on your way, inform the seller how long it should take you to get there. If you're running late, please let the seller know so nobody is kept waiting.

  • Inspect the item in person when you meet. You have the option to politely decline to buy if it isn’t what you want.

  • Sellwild does not recommend paying with gift cards, personal/certified checks, cashless systems outside of Sellwild, or wire transfers such as Western Union or MoneyGram, as these payment methods can be riskier. We recommend using our secure payment processing through Stripe which will be available through the Sellwild chat messaging service.

  • Once money has been exchanged for an item, the sale is final. Resolve any questions or issues with the seller before you pay.

Report problems

  • If you find an item on Sellwild that isn't allowed under our Posting rules, or if a seller seems suspicious, tap Report to report it so we can investigate.

  • Remember: if you ever find yourself in an emergency or feel that your personal safety is threatened, always contact local police and emergency services first.

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