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A counterfeit item was shipped
A counterfeit item was shipped

If you think you received a counterfeit item as a result of buying through Sellwild shipping, please contact us immediately.

Law W avatar
Written by Law W
Updated over a year ago

A counterfeit item was shipped

If you think you received a counterfeit item as a result of buying through Sellwild shipping, please contact us immediately with the Contact Us button. Select Submit a Buyer Guarantee claim in the form to direct your issue appropriately.

We'll need your order number to look up your purchase. It’s listed on your Purchases. To find it, go to your message thread about the item and tap View receipt, or:

  • Log in to your Sellwild Account

  • Tap My Account

  • Tap Purchases

  • Select the receipt for the item you have questions about

  • View Purchase Details for the Order #

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