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How to block or report someone
How to block or report someone

At Sellwild, we want everyone to have an enjoyable buying and selling experience. Please report suspicious or offensive behavior.

Law W avatar
Written by Law W
Updated over a year ago

How to block or report someone

At Sellwild, we want everyone to have an enjoyable buying and selling experience. Please report suspicious or offensive behavior and any items that violate our Posting rules. If you report someone, they will not know you reported them.

When you report someone in the app, you’re reporting them to Sellwild. We might follow up with you if additional information is needed.

If someone is bothering you, you can block them. You won't receive further messages from them and any current message threads you have with them will also disappear. You'll still be able to see their items, and they'll be able to see yours, but you won't be able to send each other offers or messages.

Reporting someone

You should report someone in cases where they have:

  • Exhibited suspicious, illegal, offensive, or harassing behavior

  • Looks like a scam (Example: selling a fraudulent item)

  • Paid fraudulently

  • Used an offensive profile image or sent offensive messages

  • Posted an item (or items) that violate our posting rules, such as a counterfeit or inappropriate item, such as a weapon (For more information, see our Prohibited Items)

  • Failed to show up to buy or sell an item

How to report someone

To report someone from their profile

  1. Click their Picture to open their profile

  2. Click the Three Dots in the upper right corner

  3. Click Report

  4. Select a reason to report the person

  5. Optional: You can choose to add a note or block the person on the next screen
    ​Note: Blocking someone means you won’t be able to send each other messages or offers.

  6. Tap Submit report

  7. Tap Done

To report someone from a message

  1. Click My Accounts and go to Chats

  2. Open a message from the person you want to report

  3. Click the Three Dots in the upper right corner

  4. Click Report

  5. Select a reason to report someone

  6. Optional: You can choose to add a note or block the person on the next screen
    ​Note: Blocking someone means you won’t be able to send each other messages or offers

  7. Tap Submit report

  8. Tap Done

How to block someone

To block someone, you will need to start by reporting them. Once you’re at the last step of reporting them, you can choose to block them by turning the toggle on.

Learn how to unblock someone.

Report illegal activity to law enforcement

In addition to investigating and addressing issues through the app, Sellwild partners closely with law enforcement. If you have encountered illegal activity or a crime, we strongly recommend contacting local authorities. The police will need relevant details from you, such as the profile of the individual you were in contact with on Sellwild.

If you think you received a fraudulent check or counterfeit money, do not deposit it. Report the person to your local authorities, and report them in the Sellwild marketplace by following the steps outlined above.

Once you have reported to local authorities, please encourage the investigative officer to contact Sellwild and provide us with the following details of your case:

  1. Agency case number or event ID

  2. Investigative officer name

  3. Investigative officer phone number or email

Reporting an item

For more information on how to report an item.

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